Janak Patel - Head of IT Delivery
01.
About Me
Transformation leader with 15+ years of experience driving business growth, innovation, and operational excellence through technology and change leadership. As results-driven senior leader, I specialise in shaping and executing IT strategies that build strong, adaptable foundations—ensuring organisations can thrive in an increasingly digital and fast-evolving landscape.
02.
Key Skills
Delivery Leadership
Portfolio & programme leadership
Enterprise Agile (SAFe, Scrum, Kanban)
End-to-end execution
Technology
Digital transformation
eCommerce, Native Mobile, Retail POS
MACH Principles
Strategy & Governance
P&L ownership
Budget & risk management
Regulatory delivery
People & Culture
Leadership & line management
Succession & capability development
High-performing teams
03.
Professional Experience
Senior Manager | May 2023 – Present
Trading devision of Reply Group - Leading a business unit focused on delivering the next generation of digital experiences.
Head of Transformation & Delivery Practice | January 2021 - March 2023
Forming a part of the technology leadership team, establishing operating model and leading delivery cadence across 6 portfolios serving all aspects of IT change and operations.
Principal Delivery Manager | July 2019 - January 2021
Responsible for delivery of initaitives within the Customer Portfolio. Web ~ Native App ~ eCommerce ~ Marketing Technologies ~ MACH.
Principal eCommerce Consultant | January 2015 - July 2019
Leading cross-functional teams to enable eCommerce capabilities and connected experiences across a number of sectors, UK and International brands. Web ~ Native Mobile Apps ~ ePOS ~ Loyalty ~ Payments ~ Cloud.
Senior Consultant | January 2013 - January 2015
Responsible for technical delivery for Monsoon Accessorize's digital transformation. (Hybris). Re-branding ~ Internationalisation ~ Payments ~ Loyalty ~ Checkout Optimisation ~ SEO ~ Global-E ~ Responsive Web ~ Cloud.
Consultant | November 2011 - January 2013
Software Engineer - building on Hybris platform for Mobile experiences (accellerator).
03.
Engaged with UK and International brands
